Refund & Returns

Our goal is to ensure your satisfaction with our neck massager. If you are not completely happy with your purchase, you may return it within 30 days of receipt for a full refund. The item must be unused, in its original condition, and in its original packaging. Return shipping costs are the responsibility of the customer, except when the product is defective or incorrect. To initiate a return, please contact our customer service team for detailed instructions and a return authorization.